Southwestern Bartholomew Water Corporation
4735 W. Carlos Folger Drive
Columbus, In. 47201
Office: 812-342-4421
Email: info@swbwc.com
Business Hours – 7:30 am – 11:00 a.m. 12:00 p.m. – 4:00 p.m.
Monday – Friday
Holidays: New Years Day, Martin Luther King Jr., Good Friday, Memorial Day, Independence Day, Labor Day,
Veterans Day, Thanksgiving Day, Day after Thanksgiving Day, Christmas Eve, Christmas Day, New Years Eve.
(If holiday falls on a Saturday then the holiday is observed on Friday, If the holidays falls on a Sunday then the holiday is observed on Monday.)
CREATE CUSTOMER PORTAL
Creating a customer portal will allow you to see your account and pay your bill at your convenience. All you need is your email address and your account number located on your water bill.
https://utilitybillingsystem.net
Southwestern Bartholomew Water purchases 100% of the water we supply from the City of Columbus. The Environmental Protection Agency (EPA) is mandating all Public Water Suppliers to test for PFAS. SWBWC is scheduled for 2 test in 2025 by the EPA.
PFAS FAQS
LINK TO CITY OF COLUMBUS UTILITIES
https://www.columbusutilities.org/pfas-frequently-asked-questions/
OFFICE HOURS
Monday – Friday
7:30 a.m – 11:00 a.m.
12:00 p.m. – 4:00 p.m.
Closed for lunch 11:00 a.m. -12:00 p.m.
Boil Water Terminology and Boil Procedure
- “Boil Water Advisory” – may imply precaution due to the potential or possibility that harmful bacteria may be present during an event.
- “Boil Water Warning or Boil Water Order” – may imply that there are known/found bacteria in the water system and the public is warned of potential health effects.
- “Do Not Consume” – may be notification provided to customers of a known contaminant that should not be ingested or that boiling the water would make it worse.
- “No Use Order” – may be issued when any contact, even with the skin, lungs, or eyes can be dangerous. Do not drink or use tap water from the impacted system for any purpose as long as the advisory is in effect, including for bathing. These types of advisories are rare.
BOIL WATER PROCEDURE – WATER SHOULD BE BROUGHT TO A COMPLETE FULL BOIL FOR A MINIMUM OF FIVE MINUTES PRIOR TO CONSUMPTION.
If you have any further questionss, please call the office 812-342-4421.
BOIL ADVISORY:
120 WATER – PUBLIC WATER SYSTEM SERVICE LINES – LEAD SERVICE LINE
https://pws-ptd.120wateraudit.com/swbwc-IN
WATER RATES- 5/8″ METER
FIRST 3,000 GALLONS $14.56 PER THOUSAND
NEXT 7,000 GALLONS $13.56 PER THOUSAND
NEXT 10,000 GALLONS $11.78 PER THOUSAND
NEXT 40,000 GALLONS $10.11 PER THOUSAND
ALL THEREAFTER $7.51 PER THOUSAND
RATES APPROVED FEBRUARY 18, 2026 UNDER CAUSE# 46269. RATES PLACED IN EFFECT APRIL 1, 2026.
MONTHLY BOARD MEETING
Board meetings are held at the office conference room on the second (2nd) Monday of the month at 4:30 p.m., with the exception of the Annual Meeting held in June, with the regular meeting at 6 p.m. and the Annual meeting at 7 p.m. If you would like to attend the meeting, contact the General Manager to be placed on the agenda.
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